Patient Information
Initial consultation in person or via telehealth will be between 45-75 minutes.
Please arrive 15 minutes early to fill out a patient intake form.
Follow-up visits range between 15-30 minutes in person or via telehealth.
Please arrive 5-10 minutes early.
The office is located in unit 200 at 2692 Clearbrook Road in Abbotsford, with free parking and an elevator available.
New Patient Consultation
Your initial appointment consists of a 45-75 minute consultation in which your history is reviewed extensively. Any available medical records will be reviewed prior to your visit as well as during your visit. A neurological exam will be performed to identify any areas of concern. After reviewing your history, your available medical records, and your examination findings, a diagnosis and treatment plan will be developed that will address your specific needs.
Please assist us by bringing the following to your visit:
List of current medications and doses
Any imaging or lab results (CT, MRI, x-ray, ultrasound, etc.)
Completed patient intake forms, which you will receive either prior to your visit or at your visit.
Follow Up Visits
A follow-up visit will last between 20-30 minutes and focus on any changes to your neurological condition since the last visit, a review of any imaging, lab, or neurodiagnostic testing results that have been performed since the last visit, and your response to any medication that has been prescribed. Your treatment plan will be updated to account for any changes and responses to medication, and a follow-up visit will be made if needed.
Policies/Fees
The clinic strives to maintain a safe and respectful environment where abusive behavior is not tolerated.
You may receive scheduling information by email and may email back; however, email is not a secure method of transferring sensitive health information, so please be sure to use it for general information. In addition, email is not checked daily. For anything that is urgent, please contact the clinic directly. Calls will be returned within 24-48 hours. For anything that cannot wait, contact your family doctor or present to the emergency room.
Botox® for therapeutic purposes
Botox® for blepharospasm, dystonia, and spasticity is covered by MSP/BC Pharmacare.
Botox® for chronic migraine, TMJ, cervicogenic headache, hyperhidrosis, and hemifacial spasm is private pay and may be covered by your extended health insurance.
Injection fees are assigned depending on the indication.2. Botox® Cosmetic
Please inquire with Dr. Hendon directly.
3. No show or late cancellation fee
Late cancellation of less than 48 business hours or no-show fee ranges from $150-200. Your appointment time has been reserved for you, and failure to arrive at your appointment prevents another patient from seeing their specialist.
4. Form completion
MSP does not reimburse for the time required to fill out forms, which requires a review of your medical records. Any costs will be based off of the Doctors of BC suggested fees for uninsured services and are subject to change. Examples of such forms include:
Third party insurance for medication coverage – initial approval
Third party insurance for medication coverage – for ongoing approval
Insurance company forms including a review of records – short report
Insurance company forms including a review of records – extensive report
5. Medicolegal Fees
Medicolegal fees vary depending on the request. Please inquire directly. Dr. Hendon is also available for independent medical exams (IME) and private medicolegal services upon request.
6. Patients who are not covered by MSP
Patients who are not covered by MSP—payment will be required at the time of the visit. Please contact Dr. Hendon’s medical assistant for details.
